POS Technical Analyst at MEC (Vancouver, BC, Canada)
Desired Skills and Experience
- MS SQL Server maintenance and administration.
- Monitoring POS performance and recommending the enhancement of hardware and operating system/utilities as required to meet MEC’s needs.
- Coordinating the installation of hardware, operating and application systems upgrades and new equipment.
- Providing 2nd line POS support and working with Veras Retail Support
- Providing technical guidance and coaching to IT staff.
- Developing all technical standards and manage changes to the POS environment.
- Completing POS-related projects and tasks assigned by IT Operations Manager.
- To be knowledgeable of and to comply with MEC’s information systems policies and procedures as outlined in the Information Systems Policy Manual.
- Ensuring POS data updates are correctly synchronized for all stores.
- Retails hours and on call support on rotation with other team members.
- A computer science university degree or certificate. A minimum of 2 years of experience in the following areas:
MS SQL Server installation, replication and database administration JDA Store (PPOS), Veras Retail, Microsoft MPOS installation and support Credit/Debit testing and certification Documentation – procedures, knowledge base and training
- MS SQL Server installation, replication and database administration
- JDA Store (PPOS), Veras Retail, Microsoft MPOS installation and support
- Credit/Debit testing and certification
- Documentation – procedures, knowledge base and training
- Technical background with proven trouble shooting skills
- Keen attention to detail
- Excellent analytical and creative problem-solving skills
- Excellent communication skills, oral and written. Ability to communicate ideas with both business and technical stakeholders
- Adaptable, flexible attitude.
- Strong organizational skills including the ability to handle multiple priorities/assignments to meet deadlines
- Self–motivated with the ability to perform job duties independently with a high degree of efficiency and accuracy
- Experience working in a team-oriented, collaborative fast paced environment
- Interest in being active and getting outside!
- Have experience working in the retail sectors
- You’re stoked on something: you love to log miles, organize hut trips, or do something active regularly