Desired Skills and Experience
- local office facilities (printers, wifi, network basics)
- system monitoring
- credential management, Identity and Access Management
- inventory of resources, hardware management, license management
- first line support for office employees
- tune WIFI access point for efficient roaming and identity management
- SSO and accounts management
- ensure that VoIP and Video Conferencing tools are correctly setup in each office
- propose improvements that could make the day to day collaboration more fun, more efficient or more secure
- Proficient problem-solving, troubleshooting, interpersonal, listening and speaking skills are required
- Exceptional verbal and communication skills
- Ability to multi-task and learn concepts at a quick pace
- Ability to work alone or with a team
- Strong customer service skills
- Fluent in english
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