Desired Skills and Experience

  • local office facilities (printers, wifi, network basics)
  • system monitoring
  • credential management, Identity and Access Management
  • inventory of resources, hardware management, license management
  • first line support for office employees
  • tune WIFI access point for efficient roaming and identity management
  • SSO and accounts management
  • ensure that VoIP and Video Conferencing tools are correctly setup in each office
  • propose improvements that could make the day to day collaboration more fun, more efficient or more secure
  • Proficient problem-solving, troubleshooting, interpersonal, listening and speaking skills are required
  • Exceptional verbal and communication skills
  • Ability to multi-task and learn concepts at a quick pace
  • Ability to work alone or with a team
  • Strong customer service skills
  • Fluent in english

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