Desired Skills and Experience

  • Install, configure, manage and maintain the entire Atlassian suite of applications including plug-ins.
  • Create and implement custom workflows, fields, permission schemes etc.
  • Determine ways to optimize and improve Atlassian setups and workflows, and identify where functionality can or cannot meet user requests.
  • Gather and analyse detailed business requirements from the business areas and translate them into solutions
  • Set up reports, dashboards, and filters in JIRA and Service Desk.
  • Maintain a development and testing version of JIRA and Service Desk to test new workflows and modifications to existing workflows.
  • Identify new process improvement opportunities and promote Atlassian best practices to business and technology teams.
  • Maintain detailed documentation including technical documentation, user guides, quick reference guides and training material
  • Facilitate training and workshops on the Atlassian suite to develop knowledge and contribute to the successful delivery
  • Promote best practices, share lessons learned and contribute to wider community of practice
  • Assist selected offices on piloting the solution
  • Stay up to date with emerging technologies and where appropriate, advocate for their consideration
  • Other tasks and duties as required
  • Minimum 2 years of experience in developing business software applications
  • Minimum of 2 years of experience managing and maintaining server applications and related technologies
  • Relevant experience in administering and customizing an Atlassian solution is required
  • Fluency in Confluence including security, spaces, basic design, integration with JIRA and Service Desk
  • Basic knowledge and understanding of application and network security
  • Must be comfortable working directly with customers and partners, tight deadlines, multitasking and context switching, be able to excel in a fast-paced environment, and show an eagerness to take on ever-increasing responsibilities.
  • Ability to effectively prioritize work, troubleshoots issues and complete tasks on time
  • Comfortable moving between technologies, expanding skills, and passionate to learn and take on new challenges
  • Ability to adapt quickly to an existing, complex environment
  • Ability to work with minimal supervision
  • Fluency in English required.
  • You will be managing a truly diverse, multicultural team of experienced functional and technical specialists
  • Interact with clients at various levels of technical literacy, nationalities and cultural backgrounds;
  • You will get to contribute in UNOPS projects that help our partners to build a better future and help people in need around the world;
  • Tax free income;
  • Team work and initiative:Adeptness at working in a team environment but show initiative and ability to work independently. Ability to train technical personnel and to develop and maintain effective working relationships with people of different national and cultural backgrounds
  • Leadership: Act as a positive leadership role model. Motivate, direct and inspire others to succeed, utilizing appropriate leadership styles
  • Professionalism:Ability to build strong and productive relationships with clients by listening, questioning, reflecting and communicating with all levels of staff and working collaboratively to realise business benefits
  • Excellent Communication skills: Strong presentation and communication skills
  • Competitive Salary
  • Flexible working arrangements
  • 6 weeks paid annual leave
  • Awesome Colleagues
  • A diverse and fast-paced work environment

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