Desired Skills and Experience
- Demonstrate at least 3 years experience in operations team leadership for a SAAS, hosted or virtualised platform.
- Effectively managed a team of 3-5 engineers, ideally across multiple locations, from coaching and motivating the enigneers to performance management
- Experience working in a technical environment with technologies: Linux, AWS, Go, Python
- Be a change agent cross-functionally for the business and not be afraid to get your hands dirty and contribute to technical support and your team’s project delivery.
- Deep architectural understanding of web hosting and cloud services.
- Solid understanding of Networking technologies and concepts.
- Expertise with monitoring solutions such as Datadog
- Moderate understanding of ITIL terminology like incident and problem management
- Finally: A clear head in the presence of alerts / Nerf darts
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