Engineer 2, R.E. National Provisioning

With Comcast in Mount Laurel NJ US

More jobs from Comcast

Posted on February 27, 2019

About this job

Job type: Full-time
Role: System Administrator
Industry: Telecommunications
Company size: 10k+ people
Company type: Public

Technologies

unix, sysadmin, linux

Job description

Comcast's Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards.

Job Summary:

  • Minimum of 3 years in an ISP like environment.

  • 2 years of hands-on experience in several of the following technologies:

  • IP Networking protocols and systems including DHCP, DNS, TFTP, ToD, ARP, IP, TCP, UDP, SNMP

  • DOCSIS Cable modem technology

  • IP subnet management

  • RedHat/Centos hardware/software platform

  • TCP/IP implementations

  • Basic Cisco Hardware and IOS (routers, switches, CMTS)

  • Strong understanding of UNIX heavily weighted towards Centos and LINUX

  • Programming skills in Perl, Java, JavaScript, Python all UNIX Shell scripting plus skills with web based embedding (HTML, PHP, etc.) desirable.

  • Strong analytical and problem solving skills

  • Outstanding interpersonal, oral, listening and written communication skills

  • Ability to work in a team or individual contributor role

  • Red Hat RH (150,200,255) Certification or related work experience preferred.

  • Strong understanding of OSI layer 3-7, TCP traffic analysis, application flows web servers

Core Responsibilities:

  • On-Call Support (1 week every 3 months)

  • Escalations and Troubleshooting DHCP/DNS/BACC-CNR-RDU-CDV

  • Pro-actively monitor end to end provisioning applications

  • Knowledge and proficiency in Outage Management and Escalation

  • Certification in Red Hat RH (150,200,255) within a year

  • Ability to identify, write needed M&Ps or revisions of M&Ps

  • Identify and develop training for Level I support

  • Review maintenance changes for accuracy of detailed instructions and recommend changes to support operational guidelines.

  • Prepare maintenances to be run in the maintenance window

  • Execute, implement technical changes and support maintenance activities

  • Provide summary reports and communicate status of activities to Management.

  • Provide support to Engineering in major infrastructure upgrades and projects

  • Proficiency in Provisioning application Tools (Findnets, BACC TOOLS, Cisco CNR Tools)

  • Support device logging and repetitive historical data to pro-actively monitor requests

  • Monitoring tools for preset outage thresholds for pro-active fixes

  • Excellent oral and written communications skills

  • Prepare written reports and other technical documentation to communicate ideas, concepts and details necessary to accomplish specific goals.

Job Specification:

  • Bachelor's Degree or Equivalent
  • Engineering, Computer Science
  • Generally requires 2-5 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex or any other legally protected category.

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