SAP OpenText Technical Consultants

With Advanced Business Engineering, Inc in Houston TX US

More jobs from Advanced Business Engineering, Inc

Posted on March 12, 2019

About this job

Job type: Full-time
Role: System Administrator

Technologies

sysadmin, sql-server, sql

Job description

Our client is looking for SAP and OpenText technical consultants to join their organization. The SAP ECM Technical Consultant is responsible for the delivery of all technical services including Sizing, Design and Installation of the platforms, which includes SAP Add-ons by OpenText and OpenText Enterprise Library/Archive Center, Imaging Components and OCR solutions, Health Checks, Upgrades, Technical Assessments, etc.  

This role requires the individual to provide solutions to issues in complex environments and escalated problems involving broad in-depth SAP/OpenText technical components, operating system, hardware, network and database knowledge.

Responsibilities:

Deliver Technical Services such as Health Checks/Assessments, Installations, Upgrades, Migrations, Monitoring Service, Operational Readiness etc.

Onsite and remote troubleshooting of SAP products developed by OpenText, support issues and working those issues to resolution

Manage delicate customer relationships

  • Collaborate with customer IT, SAP and OpenText departments in troubleshooting issues

  •  Interact with other team members (Project Managers, Consultants) to provide solutions to our client’s customers

  • Serve as a point of escalation and pass along knowledge to customer’s first and second-line support

Position Requirements

  • Bachelor’s degree or equivalent experience

  • Consulting experience in a technical support environment

  • Excellent personal and written communication skills required

  • Excellent problem-solving and organizational skills required

  • Experience in SAP Environments administration and support is required

  • Experience in OpenText products or similar ECM/Archiving solutions skills is required

  • Travel as needed up to 50%

Technical Requirements

  • Experience of at least 1 year in SAP Basis/NetWeaver is required

  •  Installation and Administration experience with one or more OpenText ECM solutions (Content Suite, AGA for SharePoint, xECM) is desirable

  • Experience with one or more operating systems (Windows Server, Unix, Linux)

  • Experience with one of more databases (Oracle, MS SQL*Server) - including basic SQL programming

  • Experience in the use and configuration of Web HTTP servers (IIS, SUN, Apache, SAP NetWeaver CE)

  • Programming experience of at least 2 years in Content Server OScript/API/Webservices, ABAP, JavaScript, HTML, PERL or other related internet programming languages is an asset but not required

  • Experience in several and expert knowledge in at least one of the following areas: networking, load   balancing, monitoring, security, architecture is required

  • Professional Services consulting experience of at least 3-5 years is desirable

Apply here