Desktop Support Technician

With Brooksource in Philadelphia PA US

More jobs from Brooksource

Posted on April 13, 2019

About this job

Job type: Full-time
Role: Desktop Developer, System Administrator

Technologies

windows, sysadmin, qt

Job description

Windows 10 Technician

Philadelphia, PA

Long Term Contract – Jan 2020

As a Windows 10 Technician you will be supporting our healthcare client migrate from Windows 7 to Windows 10. This role will assist in rolling out and deploying new hardware and peripheral equipment in the both clinical and office environments. This includes unboxing, configuring, imaging and deploying of new thin client PCs as well as laptops. You will work alongside Brooksource team members to accomplish this over the course of 2019. You’ll be required to have at least 2+ Years of IT experience as well as PC imaging and deployment experience.

Minimum Qualifications:

·        Experience configuring and deploying devices with Windows 7, ideally Windows 10

·        Experience with imaging new PC’s through MDT, SCCM, Altiris, Symantec Ghost, etc.

·        Experience troubleshooting Windows 7/10 OS, know how to build and set up a PC, and          experience with imaging and reimaging machines.

·        Experience backing up images and creating systems file backups.

·        Experience working with an enterprise number of devices 10,000+

  • Must be able to lift up to 25+ pounds.
  • Reliable transportation.

Key Responsibilities:

·        As a team, support 10,000+ devices across the clinical & office environments as our client prepares for their January 2020 deadline to convert completely to Windows 10

·        Install, maintain, and upgrade workstations, desktops, laptops to Windows 10.

·        Respond to and resolve workstation, application, and any hardware related issues for Windows 10.

·        Diagnose and support hardware failures, operating system application issues and network connectivity.

·        Update inventory records in our client’s proprietary asset management database.

·        Provide outstanding customer service and display utmost professionalism to everyone within the healthcare system.

Bonus Qualification:

·        CompTIA A+ Certification, MCSE, or other IT Certifications.

·        Experience imaging Windows 10 computers as part of a rollout or project.

This is an incredible experience to work within an enterprise health system! A great opportunity to gain lead, enterprise, and Windows 10 experience.

Apply here