Downstram Process Support Analyst

With Modis in Houston TX US

More jobs from Modis

Posted on April 13, 2019

About this job

Job type: Full-time
Role: System Administrator

Technologies

vb.net, sysadmin, sql

Job description

Modis is seeking a Downstream Process Support Analyst , located in Houston, TX.

This is a long-term contract role, with a leading global oil and energy company.

The individual in this position will support Operator Training Simulator (OTS) (e.g., Aveva DynSim & Unisim) and Crude Assay (e.g., [Schneider Electric] Spiral CrudeSuite) software systems deployed within the company. Update users on application changes.

Responsibilities:
• Scripting unattended and silent application installations in SCCM when new application versions become available

• Provide ongoing support, technical knowledge and consulting services on the application

• Troubleshoot technical problems, performs diagnosis, resolution and recovery

• Provide general application technical support\maintenance\installation help

• Monitor application performance

• Raise issues and system improvement possibilities as needed

• Provide consulting services to business and other Client IT teams in terms of application functionality, usage, security, controls and others

• Develop/update/maintain technical instructions/documentation

• Maintain development environment

• Coordinate application user acceptance testing with business custodians

• Participate in weekly support calls with vendor and business custodians

• Generate and provide test data

• Maintain both internal and external application support documentation

Technical Skills:
Aveva product - DynSim

• Spiral Product CrudeSuite support

• Honeywell product - Unisim support

• SQL Queries / SQL Server Administration

• Packaging Scripting (e.g. VB, Batch)

• VB.NET/VBS/PowerShell/BAT

• General Debugging / Windows Utilities (e.g. Process Manager, RegMon, Perfmon, Registry)

• Overall Configuration

• Client/Server Model

• Network

• Basic Commands (e.g. ping, traceroute, ipconfig, etc.)

• OS Administration

• Troubleshooting Java applications (e.g. JRE, JVM)

• Security & Controls

• Agile (Scrum)

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Apply here