Technical Analyst IBM Rational / Jazz Administrator

With MillerWilson Consulting LLC in Charlotte NC US

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Posted on April 16, 2019

About this job

Job type: Full-time
Role: System Administrator


sysadmin, sql-server, sql

Job description

Job Description


  • Ability to conduct installation and integration of IBM Rational applications, both legacy and Jazz based solutions
  • Work closely with multiple teams (Requirements, Architecture, System Engineering, Configuration Management, Testing & Evaluation, etc.) to ensure that the Rational tool suite is instantiating the correct system engineering process
  • Conduct all activities regarding new application deployments to include: planning, deployment, user acceptance testing and final production deployment
  • Conduct all system administration activities to include but not limited to: monitoring, patching and upgrades for the existing “ Core Applications ” which include the following: o IBM Rational DOORS

o IBM DOORS Next Generation (DNG) (CLM Application)

o IBM Rational Team Concert (RTC) (CLM Application)

o IBM Rational Quality Manager (RQM) (CLM Application)

o IBM Rational System Architect

o IBM Rational Functional Tester (RFT)

o IBM Rational Asset Manager (RAM)

o IBM Rational Publishing Engine (RPE)

o IBM Rational License Key Server (RLKS)

  • Work closely with supporting teams to understand the requirements for integrating Rational Applications
  • Conduct all system administration activities to include but not limited to: monitoring, patching and upgrades for the existing “ Hosting Resources ” which include the following:

o IBM WebSphere Application Server (WAS)

o Apache Tomcat Application Server IBM Rational Asset Manager (RAM)

o DOORS Database Server

o MS SQL Database Server

Obtain all required software from sites such as: IBM Passport Advantage, IBM Fix Central or

Trouble shoot problems and identify solutions, to include creation, logging and management of all Problem Management Record (PMR) tickets from the IBM Support team

Manage all “Core Applications” and “Hosting Resources” with a virtual environment

Work closely with the Network Enterprise Services team regarding the following:

o Resource Allocation & Contention (CPU, Memory, Storage, etc.)

o Data Backups

o Disaster Recovery and Business Continuity

Integrate Rational and Jazz Applications with LDAP

Support the connectivity of a distributed Jazz environment as well as the connectivity and Dashboard creation across multiple linked Jazz environments

Create RPE reports to meet client requirements in a single Jazz Instance, as well as across multiple linked Jazz instances


Basic Qualifications:

  • Bachelor degree in Computer Science, Information Technology, or related field with 2+ years of related work experience (2 years of additional experience can be used in lieu of a degree)
  • 2+ years of experience with “Core Applications” and “Hosting Resources” listed above
  • Experience with Managing and Maintaining Rational environments to include the following:

o Microsoft Server 2012

o Installation and configuration

o Patch management

o Server Monitoring

o Maintaining Groups and User Memberships within Active Directory

o Configuring account policies

o Configuring and managing backups

o Microsoft SQL Server 2012

o Installation and Configuration

o Maintaining instances and Databases

o Optimizing and Troubleshooting

o Managing Data

o Implementing Security


o CLM application deployments and upgrades

o Integrating Rational applications

o Deploying Web Servers to support web applications

o IBM software application acquisition

o The use of PMR’s to assist with application issues or errors


  • Microsoft

o MS Server 2012 (MCSA or MCSE)

o MS SQL Server 2012 (MCSA or MCSE)

  • IBM

o IBM Rational or WebSphere certifications

o Strong understanding of “Single” and “Distributed” Jazz Topologies, to include High Availability options

o Understanding of IBM license types: User, Floating and Tokens

o Understanding of IBM Knowledge Center

o Understanding of Software Product Compatibility Reports

o Understanding of OSLC connections to WindChill

Company Description

MWC is a true SDVOSB small business made up of experts with vast experience ranging from Project Management, Test and Evaluation, Requirements Engineering, Systems Engineering, Collaborative Life Cycle Management, Systems Administration and Network Services.

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