IT Windows Specialist - SCCM

With Addison Professional Financial Search LLC in Houston TX US

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Posted on July 30, 2019

About this job

Job type: Full-time
Role: System Administrator

Technologies

windows

Job description

Responsibilities Develop and execute on plan for increasing overall desktop platform optimization and standardization Ensure operational excellence by managing the SCCM infrastructure and providing best practice guidance Execute patch management strategy and ensure compliance with vulnerability patching Ensure correct installation, configuration, use, and maintenance of the Microsoft SCCM Platform Oversee group policy including review of existing policies and proposed changes Create and manage application deployment objects for new and existing software Maintain ongoing communications with support teams regarding application issue resolution and general workstation management support Provide 3rd level support for the desktop platform Work with key platform vendors for support to resolve issues as well as platform strategy development Coordinate release of critical updates and support Windows Servicing Model Provide technical assistance to support groups as needed Monitor Microsoft SCCM Platform health and mitigate identified problems SCCM Client remediation/support, resolving and maintain SCCM client health on Workstations. Package/Troubleshooting/Support Applications Installation Operating system deployment, creation, update, and maintain Monitor Incident and Service requests, to resolve or reassign to the appropriate resources to address Work with different support teams to determine root cause of issue an escalate as needed Interact with clients as needed Provide mentoring, guidance and professional development support to others on staff when needed Work on special projects as needed ITIL Experience, understanding of change management processes Some networking experience for troubleshooting SCCM distribution issues Some experience with Elevated Privileged Management system (Similar to CyberArk EPM) Some experience with Flexera Application Portal Qualifications High School Diploma or equivalent, Bachelor’s preferred At least five (5) years’ experience performing duties similar to those listed in the section above Experience with application imaging preferred Experience working in an oil and gas setting preferred VMWare Horizon experience preferred Excellent written and verbal communication skills Problem analysis and resolution

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