AVP, IT Infrastructure

With Rushmore Loan Management Services LLC in Dallas TX US

More jobs from Rushmore Loan Management Services LLC

Posted on November 07, 2019

About this job

Job type: Full-time
Role: System Administrator


sysadmin, cloud, security

Job description


The AVP, IT Infrastructure is responsible for IT infrastructure architecture, standards and management to include disaster recovery, security, storage, servers, monitoring, performance, and back-office systems. The role must ensure reliable 24/7 operations and be a champion for our journey to Cloud and implementation of DevOps. This position will support other functions within IT (Application Development, DevOps, Analytics and InfoSec) as well as business users.


  • Develop, manage and test the company’s monitoring, backup and disaster recovery capabilities
  • Conduct analysis of the current technology environment to detect critical deficiencies and recommend solutions for improvements necessary to support company growth
  • Establish infrastructure operational plan to achieve department goals and ensure compliance with established policies
  • Develop the Infrastructure team and mentor talent to deliver the technology management and execution capabilities of the company
  • Implement and manage processes and controls that assure maximum uptime and quick service to the user community for both on premise and Cloud workloads
  • Ensure the security of the IT infrastructure in compliance with all industry best practices and regulatory requirements
  • Stays current with industry best practices, new technology and trends.
  • Assist with technical implementation and troubleshooting where needed.
  • Manage third party vendor relationships and hold them accountable for delivery of agreed product or service
  • All other duties as required


  • Working knowledge and expertise with VMware, Windows Server and Linux
  • Working knowledge and expertise with automation scripting
  • Working knowledge and expertise with managing AWS and/or Azure
  • Experience with the setup and management of O365
  • Ability to effectively manage a team of highly technical individuals across multiple geographies and time zones
  • Extensive experience working in a team-oriented, collaborative environment
  • Exceptional customer service orientation
  • Strong understanding of project management principles
  • Strong leadership skills
  • Excellent interpersonal skills
  • Ability to conduct and direct research into IT issues and products as required
  • Ability to present ideas in business-friendly and user-friendly language
  • High level of self-motivation
  • Proven analytical, evaluative and problem-solving abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.


  • High school diploma required
  • Bachelor’s degree in Computer Science, or related field
  • 5+ years managing infrastructure teams
  • 10+ years’ experience in progressively responsible technology leadership roles.
  • Successful track record of working with third-party providers to deliver results


  • Excellent computer skills
  • Advanced Microsoft Office Skills in Visio, Project, Word and Excel

Apply here