Senior Software Engineer - Service Reliability, Red Hat OpenShift

With Red Hat Software in Pune - IN

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Posted on January 03, 2020

About this job

Job type: Full-time
Role: System Administrator


linux, sysadmin, amazon-web-services

Job description

Company Description: [

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

]Job summary:
The Red Hat OpenShift Service Reliability Engineering (SRE) team is looking for a Senior Software Engineer to join our team in Pune, India. Red Hat OpenShift is a leading enterprise Kubernetes container platform and SRE is the first team to host and manage the code in the public cloud. In this role, you will play a key role within the team, as you’ll be responsible for keeping the Red Hat OpenShift Container Platform environment available and secure. Along with the rest of your team, you will interact with other service reliability engineers and product engineering associates around the world to deliver large, containerized cluster environments. You'll be responsible for provisioning, upgrades, problem detection and automated recovery scenarios, incident management, and understanding complicated, interconnected data points to resolve faults when issues arise. As a Senior Software Engineer, you’ll need to be able to work in a complicated and fast-paced environment while quickly learning new skills. In addition, you’ll create ways to consistently meet service-level agreements (SLAs) and keep the globally distributed, cloud-based, and containerized enterprise Kubernetes smoothly running for our customers.

Primary job responsibilities: [
Interact with automated monitoring and healing infrastructure to ensure healthy environments
Design and develop highly-available Red Hat OpenShift infrastructure components to meet the needs of our growing and evolving offering
Join a development team on a rotation to help them reduce toil and increase availability
Develop automation to autocorrect or completely prevent issues in our online solutions
Participate in release cycles of our offerings, deploying code to integration, staging and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and providing change management
Perform software updates, peer code reviews, testing, and common vulnerabilities and exposures (CVE) analysis; respond to security threats
Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions
Resolve customer issues in cooperation with Red Hat's global customer support team
Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment
Participate in a regular shift and on-call rotation; this will include a weekend working schedule

]Required skills:
2+ years of experience with functional programming languages like Go, C Sharp, Java, PHP, Python, or Ruby
5+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure
3+ years of experience with enterprise system monitoring; knowledge of Zabbix or Nagios is a plus
3+ years of experience with enterprise configuration management software like Red Hat Ansible Automation, Puppet, or Chef
Experience delivering a hosted service
Demonstrated ability to quickly and accurately troubleshoot system issues
Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP
Solid communication skills; experience working directly with and presenting to customers
Experience with Kubernetes is a plus
Experience with Docker-based containers is a plus

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