Info Security Engineer 5

With Wells Fargo in Bengaluru - IN

More jobs from Wells Fargo

Posted on January 17, 2020

About this job

Job type: Full-time
Role: System Administrator


security, sysadmin, web-services

Job description

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.

Market Job Description

About Enterprise Global Services:
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview:
Wells Fargo views information security as enabling lines of business to mitigate information security risk in accordance with our risk appetite. Through a framework that addresses policy, process, operations, people, and technology, IS protects our infrastructure, company data, and customer assets while ensuring alignment with applicable regulations and laws.
Our vision is to provide Wells Fargo with world-leading cyber security risk management.

About the Role:
This position will provide operational support and stability with proactive management of the RSA Authentication Manager environment. This position will be responsible for third level support of client-side agent software, server side Authentication Manager, and end user troubleshooting via Problem Tickets. This position will also be responsible for change control procedures including related documentation for each item, will perform CR validation work and will assist in producing new support process and procedure documentation. The ideal candidate will have experience dealing with large scale enterprise and multi-site geographically load balanced solutions. This position will be expected to perform system configuration management and troubleshooting within a complex network environment.

Responsible for maintaining and optimization of robust, scalable, highly-automated and secure technical solutions in the area of RSA Authentication Manager (8.x and above) administration and server support.

Participate in testing and implementation of emerging data access control technologies, troubleshooting information systems security issues and enforcing safeguarding techniques.

Develop help-desk and end user documentation and build operational processes based on enterprise risk management best practices

Complete projects and tasks in a timely basis, according to commitments made to stake holders and management.

Responsible for monitoring and reporting critical alerts and incidents.

Responsible for on call support

Coordinate with vendor and resolve reported issues

Keep abreast of emerging technologies/industry trends and applying them into operations and activities

Strong organizational, multi-tasking, and prioritizing skills

Market Skills and Certifications

Essential Qualifications:
B.Tech /B.E. in any specialization or Bachelor degree

9+ years of information security applications and systems experience

9+ years of experience with agent deployments, support and problem ticket resolution (all the various RSA agents but primarily Windows and Web)

9+ years of RSA Authentication Manager (8.x and above) administration and server support

6+ years of Windows OS administration experience

6+ years of Unix/Linux administration experience

6+ years of change management experience

6+ years of technical documentation and publication experience

RSA SecurID Access Associate or Professional certified

Contribute through patch installation and validation in test and production environment

Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution.

Support the team member on the pre-requisites for approving change, problem and incident management.

Good experience in Agile Principles and Methodologies

Strong time management skills with ability to participate in multiple projects/work streams simultaneously.

Excellent verbal and written communication skills; including technical writing skills.

Desired Qualifications:
Strong organizational, multi-tasking, and prioritizing skills

ITIL V3 certified, CCNA

Experience in log monitoring through Splunk.

Ability to manage complex issues and develop solutions

Strong documentation skills with the ability to collect, organize, analyze, update and disseminate significant amounts of information with attention to detail and accuracy.

Advanced Information Security technical skills and understanding of information security practices and policies

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Apply here