Systems Support Analyst 4

With Wells Fargo in Hyderabad - IN

More jobs from Wells Fargo

Posted on January 27, 2020

About this job

Job type: Full-time
Role: System Administrator


hadoop, sysadmin, bigdata

Job description

About Wells Fargo

About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories

About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website

Market Job Description

Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following: provides support for highly complex technical issues and initiatives related to large-scale applications, systems, databases and/or other technical products and services; uses/creates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria, identifies gaps in current technology process and recommends changes to assure SLAs can be supported; performs migrations from development to production, upgrades, installations and/or configurations; may evaluate or review queries to extract data, create standard databases, or perform limited programming to fine tune systems supported; completes project sizing; updates/writes documentation and procedures and provides related training; troubleshoots network, hardware and software issues and coordinates resolution with users, vendors and internal service groups; writes/designs test scripts; creates change or issue logs; analyzes performance trends and recommends process improvements; assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas; updates, creates and tests the business contination plan; may coordinate project resources and provide guidance to less experienced analysts.

About the Role
The role should have the ability to implement and support the Enterprise Hadoop environment. He or she needs to have hands-on experience with Hadoop applications (e.g. administration, configuration management, monitoring, debugging, and performance tuning).
Job Responsibilities

Manage Hadoop cluster environments: -
Cluster sizing, Capacity Planning, Cluster configuration, Smoke testing, Service allocation, Security setup, Performance tuning and ongoing monitoring Contribute to planning and implementation of hardware and software upgrades.
Work with IT Operations and Information Security teams on monitoring and troubleshooting of incidents to maintain service levels Report resources/services utilization and performance metrics to user communities Research and provide recommendations on automating administration tasks.
Provide guidance and setup Disaster Recovery environment Provide guidance on Hadoop cluster setup (scaling, security)
Provide support to coordinate with Vendor teams on installation, bus fixes, upgrades and escalations Provide support to Data Engineering teams on deployment of Hadoop/Spark jobs (DevOps model support) and on performance tuning
Contribute to the evolving systems architecture to meet changing requirements for scaling, reliability, performance, manageability and cost Experience
Ability to perform and document RCA

Essential Qualifications

Hands-on experience with supporting Hadoop/Spark ecosystem
Hands-on administration experience on Hive, Hbase and Kafka
Experienced with networking/Security infrastructure including VLAN, firewalls, Kerberos, LDAP
Extensive experience in administering Linux environment
Extensive experience in administering MapR or Hortonworks Hadoop distribution
Experience in setting up security features within Hadoop cluster
Experience in setting up Disaster Recovery environment
Experience in setting up Hadoop cluster on cloud (optional)
Experience in working with Cluster Monitoring Tools like Nagios
Familiarity with Version Control tools such as Git
Familiarity with Scripting (Shell, Perl, Ruby)

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

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