Systems Support Analyst 3
With Wells Fargo in Bengaluru - INMore jobs from Wells Fargo
Posted on February 08, 2020
About this job
Job type: Full-time
Role: System Administrator
hadoop, bigdata, sysadmin
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy. At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website.
About Enterprise Global Services
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.
Market Job Description
Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following: provides support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services; uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria and identifies gaps in current technology process; participates in migrations from development to production, upgrades, installations and/or configurations; may write queries to extract data and validates data loads; completes project sizing; updates/writes documentation and procedures and assists with related training; troubleshoots network, hardware and software issues using general guidelines, templates or direction from others; participates in writing test scripts; maintains change or issue logs; analyzes performance trends and recommends process improvements; understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems; participates in testing and updating the business continuation plan.
About the Role
The role should have the ability to implement and support the Enterprise Hadoop environment. He or she needs to have hands-on experience with Hadoop applications (e.g. administration, configuration management, monitoring, debugging, and performance tuning).
Manage Hadoop cluster environments: -
Cluster sizing, Capacity Planning, Cluster configuration, Smoke testing, Service allocation, Security setup, Performance tuning and ongoing monitoring Contribute to planning and implementation of hardware and software upgrades.
Work with IT Operations and Information Security teams on monitoring and troubleshooting of incidents to maintain service levels Report resources/services utilization and performance metrics to user communities Research and provide recommendations on automating administration tasks.
Provide guidance and setup Disaster Recovery environment Provide guidance on Hadoop cluster setup (scaling, security)
Provide support to coordinate with Vendor teams on installation, bus fixes, upgrades and escalations Provide support to Data Engineering teams on deployment of Hadoop/Spark jobs (DevOps model support) and on performance tuning
Contribute to the evolving systems architecture to meet changing requirements for scaling, reliability, performance, manageability and cost Experience
Ability to perform and document RCA
Hands-on experience with supporting Hadoop/Spark ecosystem
Hands-on administration experience on Hive, Hbase and Kafka
Experienced with networking/Security infrastructure including VLAN, firewalls, Kerberos, LDAP
Extensive experience in administering Linux environment
Extensive experience in administering MapR or Hortonworks Hadoop distribution
Experience in setting up security features within Hadoop cluster
Experience in setting up Disaster Recovery environment
Experience in setting up Hadoop cluster on cloud (optional)
Experience in working with Cluster Monitoring Tools like Nagios
Familiarity with Version Control tools such as Git
Familiarity with Scripting (Shell, Perl, Ruby)
We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.