Guest OS IT Technology Senior Consultant

With SAP in Shanghai - CN

More jobs from SAP

Posted on May 13, 2020

About this job

Job type: Full-time
Role: System Administrator
Industry: Cloud Services, Customer Experience Management, Enterprise Software
Company size: 10k+ people
Company type: Public


osx, linux, sysadmin

Job description

Requisition ID: 250505
Work Area: Information Technology
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


As part of Global Cloud Services (GCS) organization, the Platform and Systems Ops (PSO) department is responsible for operating and managing the SAP internal GMP IaaS platforms to run the PaaS/SaaS solutions from various Cloud LoBs – SAP Cloud Platform (CP), Integrated Business Planning (IBP), BusinessbyDesign (BYD) etc. GMP is the largest and most critical productive IaaS platforms in different SAP DCs world-wide. It is up most critical to safeguard GMP IaaS platform to have zero-outage and minimize MTTR (mean-time-to-repair) in case of outage in the worst case

As an IT technology senior consultant Guest OS of GMP IaaS platform you are responsible for the PAAS level/Guest OS/Virtual machines running on top of GMP IaaS environment. You support meeting SLAs targets with our clients vertically (compute-> storage-> network), driving implementation, quality improvement and optimization of the PAAS processes and execution.  You should be able to work functional silos (network, backup, compute, storage) and other organization units (architecture, design and engineering) to drive values to Cloud LoBs and external customers. You must be able to discuss, negotiate and come up the best solutions for the interest of SAP.


This role is to be accountable for Guest OS management and Guest OS availability on the GMP environment, to responsible for align and oversee Guest OS customization, tests and rollout with operational teams and LoBs, Introduce, manage and execute Guest OS lifecycle for the overall GMP Paas environment and per LOB, and evaluate and introduce online upgrade procedures for Guest OS, Support RCA process within Guest OS area. 


  • Degree or Master in computer science/engineering or related subject
  • 5+ years of diverse working experience in IT infrastructure as Linux system administrator and/or DevOps/SRE engineer
  • Linux and Windows OS certifications, Linux administration experience, Suse Linux Enterprise and Windows knowhow is an advantage, IT hardware/infrastructure understanding and experience in OS, Compute, Network, Storage, Backup
  • Experience/Knowhow of ITIL structure/processes, Experience/Knowhow of Cloud IAAS and PAAS offerings
  • OS automation knowhow, scripting and Chef or Puppet knowhow is an advantage, Knowledge/Experience with operations of XEN virtualization and Guest OS layer, VMware knowhow is an advantage, 
  • Excellent communication (fluent in English, German is an advantage),
  • Experienced in injecting “agile” principles to the operation and demonstrate results

We are looking for candidate with strong project management skills, Ability to work well in a multicultural and multinational environment, Strong customer focus, emphatic and good listening skill, to understand the needs and present the best proposal for the company, Life-long learner with keen curiosity to learn diverse technology topics and beyond, and able to connect the dots, adapt and continuously improve, A change driver and catalyst, experienced in transforming an organization be a fast moving, adaptive and innovative organization. 

#GCPE  #SAPSecurityCareersPE #SOF2020


Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now_._

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA:

Successful candidates might be required to undergo a background verification with an external vendor.

Additional Locations

Apply here