Cloud Infrastructure Engineer

With Ultimate Software in Orlando FL US

More jobs from Ultimate Software

Posted on June 15, 2020

About this job

Job type: Full-time
Experience level: Junior
Role: DevOps, System Administrator
Industry: Computer Software, Human Resources, Software Development
Company size: 10k+ people
Company type: Private


linux, redhat, google-cloud-platform, azure, amazon-web-services

Job description

We have now merged with Kronos, and we are so excited to be one of the world’s largest cloud companies – created to deliver enhanced scale and an even stronger position in the HCM marketplace with a combined 70 years of expertise. Kronos offers powerful WFM & HCM tools to manage and engage the workforce from pre-hire to retire.

Ultimate Software and Kronos are seeking Infrastructure Support Engineers capable of integrating into an experienced team responsible for the supporting deployment and maintenance of Cloud Infrastructure services in our cloud. The position requires hands-on knowledge and a thorough understanding of supporting Cloud based Infrastructure services in 24x7 customer facing environments.

The responsibilities include, but are not limited to:

• Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
• Monitor systems and identify performance issues proactively
• Work within strict time frames and elevate incidents within defined timeframes
• Test all changes to networks, hardware, software, and hosted applications
• Monitors service delivery compliance to budget, quality standards and customer and business stakeholder
• Provide production systems support that may include duties such as deployment, configuration, monitoring and troubleshooting of Cloud Infrastructure services (Compute & Network services) 24 X7, production SAAS environments
• Experience in supporting Linux based infrastructure services (web, nfs, sftp, DNS, LDAP etc)
• Build and support Linux based network services (load balancers, routers, firewalls)
• Performance monitoring and tuning the Redhat for most optimal operational efficiency
• Ability to Document existing and new infrastructure deployments using Run Book and architecture diagrams
• Collaborate with technical/business teams assess requirements and recommend solutions
• Handle off-hour escalations as needed


• Must have at least 0-3 years of hands-on experience managing large Cloud based Public Cloud Infrastructure services
• Experience working with public cloud – Google Preferred
• Experience working with Cloud Management Platform (CMP)
• Expertise in designing and supporting infrastructure services
• Experience in supporting Redhat server clusters
• College degree or equivalent experience
• Strong interpersonal and communication skills and comfortable in global working environment
• Good at building and cultivating teamwork
• Familiarity with ITIL processes and experience in working within controlled environment would be an advantage

Apply here