Site Reliability Engineer - Production Support

With JPMorgan Chase & Co. in Plano TX US

More jobs from JPMorgan Chase & Co.

Posted on September 10, 2020

About this job

Job type: Full-time
Role: System Administrator
Industry: Financial Services
Company size: 10k+ people
Company type: Public

Technologies

java, python, automation

Job description

As a Site Reliability Engineer (SRE), you'll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.

Responsibilities:
* Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
* Troubleshoot priority incidents, facilitate blameless post-mortems
* Work with development teams throughout the software life cycle ensuring sustainable software releases
* Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions
* Build and drive adoption for greater self-healing and resiliency patterns
* Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands
* Participate in the 24x7 support coverage as needed

Qualifications
* Mastery in at least two or more software languages (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing , and software delivery (Java Required)
* Adept in the development of automated tools, systems, and services in multiple technology domains
* Advanced knowledge of one or more infrastructure components (e.g. networking, cloud services, orchestration tools, containerization, compute and storage systems)
* Proficiency in service-level changes to a system and troubleshooting components
* Experience in a production support environment
* Experience with Splunk or other monitoring tools
* Experience with high volume, mission critical applications, and building upon messaging and or event-driven architectures. Understanding of container platforms such as Docker and Kubernetes.
* Experience in engineering solutions for metrics gathering/publishing and event collection/correlation across distributed architectures, automation, monitoring, intelligent alerting, random fault injection (Chaos Engineering), and self-healing.
* Experience in engineering solutions for metrics gathering/publishing and event collection/correlation across distributed architectures, automation, monitoring, intelligent alerting, random fault injection (Chaos Engineering), and self-healing.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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