Site Reliability Engineer - Production Support

With JPMorgan Chase & Co. in Plano TX US

More jobs from JPMorgan Chase & Co.

Posted on October 17, 2020

About this job

Job type: Full-time
Role: System Administrator
Industry: Financial Services
Company size: 10k+ people
Company type: Public

Technologies

reactjs, spring, java

Job description

As a Site Reliability Engineer (SRE), you'll help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment, you'll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE, you'll be focused on running better production applications and systems.

Responsibilities:

• Design, code, test and deliver software to automatemanual operational work

• Troubleshoot priority incidents, facilitate blameless post-incident evaluations and ensure permanent closure of incidents
* Automate manual operational work by improving products or software
* Perform code reviews to ensure delivery of high quality code and to establish that all solutions are aligned to design specifications. You will be hands-on and expected to deliver code as well
* Perform analytics on past data, such as incidents and usage patterns for predicting issues and take proactive steps in support of better service level objectives

• Design self-healing and resiliency patterns

• Design performance tests, identify bottlenecks and opportunities for optimization and capacity demands, and present solutions for continuous improvements

• Design best in class monitoring frameworks to accomplish end-to-end flow monitoring and noiseless alerting
* Design automated software and product upgrades, change management and release management solutions
* Coach or manage teams as applicable
* Split time between operational work and engineering work
Building the Tech/Business dashboards using visualization tools such as Grafana/Tableau

• Participate in the 24x7 support coverage including weekend shifts as needed

Qualifications
* BS/BA degree or equivalent experience in a software engineering discipline
* Proficient in the development of automated tools, systems and services in multiple technology domains
* 5+ years of software development experience delivering enterprise software or client-facing applications
* Experience in a production support environment
* Experience with Splunk, Dynatrace or other monitoring tools
* Proficiency with Java, Spring, Angular JS ; Experience with RESTful APIs, RESTful Applications, Web Services, Spring Boot, Cloud.
* Working knowledge of the Unix/Linux environment
* Strong RDBMS understanding, SQL
* Experience with CI/CD tools like Jenkins, Version Control tools (BitBucket, Git), Maven
* Proficient knowledge of cloud infrastructure services, experience with one or more front end development frameworks
* Typescript and React experience is nice to have
* Advanced knowledge of architecture & application design processes.
* Strong coding fundamentals - Algorithms & Data Structures
* Familiarity with Jira and Confluence, along with associate Agile practice

Proficient in the development of automated tools, systems and services in multiple technology domainJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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