GIAM_Platform_Operations - Database Ops Administrator

With JPMorgan Chase & Co. in Bengaluru - IN

More jobs from JPMorgan Chase & Co.

Posted on January 13, 2021

About this job

Job type: Full-time
Role: System Administrator
Industry: Financial Services
Company size: 10k+ people
Company type: Public


sysadmin, web-services, database

Job description

J.P. Morgan is a leading global financial services firm, established over 200 years ago:

• We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.

• We have assets of $2.5 trillion and operations worldwide

• We operate in more than 100 markets.

• We have more than 243,000 employees globally.

Our wholesale businesses include J.P. Morgan's Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.

Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm's operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.

The Technology team at our GSCs service all Lines of Business and Enterprise Technology in helping build and operate innovative industry leading solutions. The breadth of capabilities within the Technology team at the GSC enables it to support the firm in leading edge areas such as Digital, Big data analytics, Robotics & Machine Learning.

Cybersecurity & Technology Controls

CTC delivers streamlined and consistent solutions supporting JPMorgan Chase's Controls and IT Risk agendas with a focus on risk reduction, stability, security, delivery, resiliency and efficiencies. TC's focus on standardization, consistency and simplicity fosters long-term productivity, quality and innovation across JPMorgan Chase. The disciplines within this organization are Oversight & Controls Technology, Cloud Controls, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management.

Global Identity & Access Management

Global Identity and Access Management team provides identity and access management solutions for the firm's infrastructure and applications. The team ensures that appropriate access controls are in place and applied effectively and continuously.

Job Description

Database Technology Operations Analyst role will be responsible for delivering quality customer service to internal customers for fulfilling database access requests by leveraging multiple tools and systems for execution, you will be responsible for performing access administration daily functions in addition to driving security related projects and leading our automation efforts.

You will also be accountable for process improvement/definition, risk standards alignment, oversight, and assist leadership on the database administration functions. You will serve as a Liaison between clients and other technical groups to resolve access issues and will be responsible for complying with Information Technology Risk policies and standards. Ready to work on Flexible schedule in support of a global production environment.

Job Requirements:-

  1. Minimum 3 - 4 years of experience in Identity and Access administration function, global operations and/or technology risk management

  2. Minimum 2 years of hands on experience in Database Access administration skills (Oracle/MSSQL/Sybase)

  3. Strong verbal and written communication skills

  4. Familiarity with IT risk management framework and controls self-assessment process

  5. Provide effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue

  6. Articulate the business value and impact of technical and non-technical information and understands when to escalate issues

  7. Takes ownership of client issues ensuring appropriate parties are engaged for timely resolution

  8. Uses organizational, time-management, and office automation skills to facilitate efficient job functionality and team goals

  9. Demonstrated technical problem solving skills and a customer service focus

  10. Experienced in Enterprise Change Management processes

  11. Experienced in Incident management process using standard ticketing tool

Job Snapshot:-

Employment Type Full-Time

Job Type Information Technology

Education: Any degree with 10+2+3/4 pattern preferably Graduate / B.E

Experience: 3-6 Years (overall)

Location: Bangalore / HyderabadJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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