Senior Site Reliability Engineer (SRE)

With Assurance in Fort Lauderdale FL US

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Posted on January 06, 2022

About this job

Job type: Full-time
Experience level: Senior, Lead
Role: System Administrator
Industry: Financial Services, Insurance
Company size: 201-500 people
Company type: Private

Technologies

sql, python, linux

Job description

About the Position Millions of customers are interacting with Assurance, across a variety of mediums, and are being connected seamlessly to our thousands of independent licensed users. This position is responsible for driving operational improvements in technical support area, understanding system architectures and users' pain points, while providing recommendations to development team to build best product in class. In this role, you will do technical log and data analysis, respond to user escalations and solve their problems, work with engineering teams on product and tooling development and improve operational processes. Drive incident management and post mortem analyses. You enjoy taking on the most challenging problems and solving them holistically, such that they don’t appear again. You are effective working closely product, engineering, internal and external users. You are willing to do occasional travel between multiple sites to work closely with users and other engineers to understand their needs. You have customer obsession and willing to innovate to ensure we provide best user experience. At Assurance, we hire experts in their field, and we give them the independence and trust to build and innovate.

To be successful in this role, you must possess the following:

- To be successful in this role, you must possess the following:
- working knowledge of Linux shell scripting
- working knowledge of basic SQL
- experience supporting cloud based infrastructures
- basic Python and/or Ruby skills
- experience with log analysis, operations, pager duty tools
- experience with incident management processes

**We are ideally looking for someone in the Fort Lauderdale-Miami area. Working from home or our office is ok. We are looking to build out our team in this area.**

Apply here